Replace Lost or Damaged Passport

Apply for Replace Lost or Damaged Passport service now!

Thursday, December 08, 2016

Follow the new passport application requirements to replace your US passport if:
- you have lost a valid US passport; or
- your passport was issued more than 15 years ago; or
- your most recent passport is damaged or mutilated; or
- your most recent US passport was issued prior to 16th birthday

1

Proof of Citizenship:

Certified birth certificate or naturalization certificate or passport issued over 15 years ago.

2

Photo Requirements:

Two identical passport photos (2x2 with white background). Click here for passport photo requirements.

3

Passport Application Form:

Completed DS-11 Form.This form must be completed online and printed on two pages (not back to back), printed and signed by the applicant. The passport office will not accept hand-written DS-11 applications. Print 2 copies of your completed DS-11 form; one form must be endorsed and enclosed inside a sealed envelope and one copy attached to the outside of the sealed envelope. If the applicant has lost a valid passport, please also complete DS-64 Form.

Alert: The Passport Agency will not accept sealed envelopes without the DS-11 and DS-64, if applicable, on the outside of the envelope. These copies will not be endorsed by the post office.

4

Authorization Letter:

Two signed forms authorizing Travisa to handle the passport application materials on your behalf. Both forms must have the applicant's original signature. The Letter of Authorization Form is specific to the processing location where you will send your application.

Chicago Letters of Authorization
Houston Letters of Authorization
Los Angeles Letters of Authorization
New York Letters of Authorization
San Francisco Letters of Authorization
Washington DC Letters of Authorization

5

Proof Of Departure:

Computer generated flight itinerary from the airline or a travel agency, copy of airline ticket or a corporate letter stating US departure by private aircraft. One copy should be attached to the outside of the sealed envelope.

6

Other:

Please Note: If the applicant is submitting a damaged or mutilated passport for replacement, a signed statement addressed to the US Department of State must be included explaining the condition of the passport.

7

Processing Time:

Rush and emergency passport service is available. Passport applications to replace a lost or damaged passport must be filed within 5 days of the date the application is signed and sealed. Therefore, please call to Travisa in advance to confirm the appointment date before you complete this step. We will attend the appointment on your behalf at the designated time.

Call 877-876-3266 to make an appointment so you know what date your passport application can be filed. Travisa will manage this appointment for you, and you will not need to be there in person on this date.

8

Fee Description:

US Government Fees:
Adults: $170.00 payment for the passport in the form of a check made out to the U.S Department of State and included with the DS-11 form inside the sealed envelope, and a separate $25.00 payment to the Post Office or the Clerk of Court.
Minors: $140.00 payment for the passport in the form of a check made out to the U.S Department of State and included with the DS-11 form inside the sealed envelope, and a separate $25.00 payment to the Post Office or the Clerk of Court.

Mailing Instructions for Lost Passport:

Passport applications are valid for only 5 days after they are endorsed and sealed.
Please call to Travisa to make a reservation for your passport submission date before taking the following steps.

Take all of the the original documents listed above to a Clerk of Court or Authorized Post Office, keeping one copy of each document.
Ask the authorized clerk to endorse the documents and seal them in an envelope marked "TO BE OPENED BY PASSPORT OFFICE PERSONNEL ONLY." This sealed envelope must be presented to the passport office within 5 working days from execution.

In the presence of the clerk write a check for the government fee.
The US Passport check should be made out to "US Department of State", and must be included inside the sealed envelope with passport application documents.

State issued ID such as a driver's license must be presented to the clerk as proof of identity, and a copy of both sides of the photo ID must be included inside the sealed envelope.

Do not leave the endorsed passport application documents with the clerk.
Attach one photocopy of the DS-11 passport application form and all of the documents that are inside the envelope, along with one ORIGINAL signed letter of authorization to the outside of the sealed envelope. Send this entire package to Travisa for delivery at least one day prior to the appointment date.